Simon vs Hightouch
Learn why Simon is the CDP of choice by data and marketing teams.
Marketing-friendly application
Simon is designed for marketing teams and marketing outcomes, whereas Hightouch is primarily a tool designed for data and engineering teams. Simon provides intuitive, no-code segmentation, and tools to supercharge your marketing outcomes including multi-channel orchestration, experimentation, and predictive and identity modeling.
Fully Snowflake connected
Simon is built on Snowflake architecture and with a Connected deployment, you can enjoy faster implementation, lower latency, and zero data replication. Data teams get the composability they need, while marketing teams benefit from a no-code UI that’s built with their workflows in mind.
Low implementation lift
Simon offers a lower implementation lift for new customers, while reverse ETL tools like Hightouch require technical resources to implement and ongoing maintenance and support. With Simon, get hands-on support from a full team of technical and account specialists that enable the fastest and easiest path to running campaigns.
Simon is the only connected CDP built for marketers
Connected
Build-your-own
Comprehensive marketer workflow
Decentralized
1. Composable
2. Build-your-own
3. Comprehensive marketer workflow
4. Decentralized
For Marketing Teams
Unified customer profiles
✅
Requires you to have all customer data in your CDW and to build your own identity.
Marketing-friendly application
✅
❌
Dynamic content
✅
Limited to trait syncing
No-code segmentation
✅
✅
Advanced personalization
✅
Available
Identity
Robust identity solution designed to increase owned channel revenue and paid media reach
Build your own identity solution
Predictive analytics
Five out-of-the-box models to predict customer behaviors and personalize campaigns
❌
Journey orchestration
Multichannel orchestration and a drag and drop journey builder
❌
Experimentation
A/B & multivariate experimentation across channels and campaigns
Limited
Audience insights
✅
✅
For Data Teams
Integrations
70+
200+
Latency
Minutes with a Connected deployment
Minutes with a Connected deployment
Deployments
Connected deployment for Snowflake customers, & flexible deployment for any CDW
Connected deployment for Snowflake, BigQuery, and Databricks customers
Implementation
Low lift
Heavy lift
Security
Inherited CDW security through a Connected deployment
Inherited CDW security through a Connected deployment
Pricing
Pricing methodology
Packaged approach with select add-ons ensures we’re solving for marketing ROI
Module-based “DIY” flexibility adds decision-making complexity
POCs
✅
✅
Support
Customer success manager
✅
Yes, but inexperienced working with and solving problem for CRM marketers
Email deliverability services
✅
❌
Strategic advisory
✅
❌
Solutioning
✅
✅