Simon vs Hightouch

Learn why Simon is the CDP of choice by data and marketing teams.

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Marketing-friendly application

Simon is designed for marketing teams and marketing outcomes, whereas Hightouch is primarily a tool designed for data and engineering teams. Simon provides intuitive, no-code segmentation, and tools to supercharge your marketing outcomes including multi-channel orchestration, experimentation, and predictive and identity modeling.

Fully Snowflake connected

Simon is built on Snowflake architecture and with a Connected deployment, you can enjoy faster implementation, lower latency, and zero data replication. Data teams get the composability they need, while marketing teams benefit from a no-code UI that’s built with their workflows in mind.

Low implementation lift

Simon offers a lower implementation lift for new customers, while reverse ETL tools like Hightouch require technical resources to implement and ongoing maintenance and support. With Simon, get hands-on support from a full team of technical and account specialists that enable the fastest and easiest path to running campaigns.

Simon is the only connected CDP built for marketers

Connected

Designed around your cloud data warehouse

Build-your-own

Requires other tools for CDP and heavy technical resources

Comprehensive marketer workflow

End to end functionality for marketers

Decentralized

End to end data pipelines that operate without dependencies
Reverse ETL: Hightouch, Census.
Connected CDP: Simon.
Tag Management CDPs: Twilio Segment.
Marketing Cloud CDPs: Salesforce, Adobe.
Reverse ETL: Hightouch, Census.
Connected CDP: Simon.
Tag Management CDPs: Twilio Segment.
Marketing Cloud CDPs: Salesforce, Adobe.

1. Composable

Designed around your cloud data infra & warehouse

2. Build-your-own

Requires other tools for CDP

3. Comprehensive marketer workflow

End to end functionality

4. Decentralized

End to end data pipelines that operate without dependencies
Compare Simon and Hightouch

For Marketing Teams

Unified customer profiles

Requires you to have all customer data in your CDW and to build your own identity.

Marketing-friendly application

Dynamic content

Limited to trait syncing

No-code segmentation

Advanced personalization

Available

Identity

Robust identity solution designed to increase owned channel revenue and paid media reach

Build your own identity solution

Predictive analytics

Five out-of-the-box models to predict customer behaviors and personalize campaigns

Journey orchestration

Multichannel orchestration and a drag and drop journey builder

Experimentation

A/B & multivariate experimentation across channels and campaigns

Limited

Audience insights

For Data Teams

Integrations

70+

200+

Latency

Minutes with a Connected deployment

Minutes with a Connected deployment

Deployments

Connected deployment for Snowflake customers, & flexible deployment for any CDW

Connected deployment for Snowflake, BigQuery, and Databricks customers

Implementation

Low lift

Heavy lift

Security

Inherited CDW security through a Connected deployment

Inherited CDW security through a Connected deployment

Pricing

Pricing methodology

Packaged approach with select add-ons ensures we’re solving for marketing ROI

Module-based “DIY” flexibility adds decision-making complexity

POCs

Support

Customer success manager

Yes, but inexperienced working with and solving problem for CRM marketers

Email deliverability services

Strategic advisory

Solutioning

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“Our marketing team is more engaged with Simon Data than any other CDP in the past. As a small team, trying to do a massive amount of work, Simon streamlines their workflow.”
Matt Johnson
Director of Data & Analytics at Lulu’s
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“The power really comes from the simple fact that Simon sits on top of our warehouse and has access to all of our data, not just Shopify data or on-site behavior-based data, to drive very specific marketing automation flows to email, SMS, and more.”
Brendan Hastings
SVP of Engineering and Digital Product at Thinx
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“Huge shout-out to the Simon Data team for ensuring we were set up for success during the busiest time of the year. This was one of the smoothest Black Fridays we’ve ever had, and that is in part to you and all of your support!”
Josephine Tretheway
Senior Acquisition Associate at The Farmer’s Dog
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"The customer success team is the best I've ever worked with - responsive, knowledgeable about our business, and as invested in our success as we are."
Julie Carney
Senior Marketing Manager at Catch Co.
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“Simon Data's team is unparalleled. We switched from Salesforce Marketing Cloud and the customer service experience is night and day. Instead of submitting tickets and waiting for a response, we're in daily communication with their team, working together to solve problems. They feel like core members of our marketing team.”